Canon Canada Inc.

  • Field Service Technician

    Job Location CA-ON-Hamilton
    Posted Date 1 month ago(5/18/2018 2:18 PM)
    ID
    2018-4956
    Category
    Service & Customer Support
  • Overview

    Field Service Technician

     

     

    As a Field Service Technician you will be providing superior customer service to Canon clients in the Brampton/Barrie service area by servicing and maintaining equipment in an efficient and timely manner. 

     

    Responsibilities

     

    Your Key Objectives

    • Installation, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
    • Performing equipment service on a required basis within specific time parameters
    • Responding to customer calls in a prompt and efficient manner
    • Completing preventative maintenance according to regular schedules
    • Maintaining all Company tools and materials, including an accurate inventory of parts
    • Communicating with the Supervisor regularly on all aspects of service
    • Completing service and equipment performance reports as required
    • Comply with established operational standards

    Qualifications

     

    To Succeed, You Will Have:

    • Graduate of a post-secondary technical/technologist course in electronics
    • Previous field service experience an asset
    • Complete understanding of customer satisfaction
    • Excellent time management and communication skills
    • Proficient technical skills and aptitude, including electro-mechanical
    • Good computer skills and literacy
    • Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions.
    • CompTIA A+ and Network+ Certified an asset. Will be required to complete certification within 6 months of employment.
    • Experience with network connectivity preferred
    • Ability to work efficiently with minimal supervision
    • Possess a valid driver’s license and reliable transportation
    • Some travel will be required occasionally

    Come and join our team and reap the rewards as we work to take Canon to the next level!

     

    We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

     

    While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

     

    Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at accessibility@canada.canon.com or via phone at 1-855-531-3850 or 905-863-8713

     

    ____________________________________________________________________________

     

    Since 1973, Canon Canada has been the leading provider of consumer, business, professional and medical digital imaging innovation. Technology continuously changes, but our vision and commitment to delivering exceptional solutions and great customer experiences never does. 

     

    Headquartered in Brampton, Ontario, with 12 additional offices across the country, Canon is the preferred choice for technology and services that enhance the lives of people and drive business performance. We are committed to the highest level of customer satisfaction and loyalty, and provide 100% Canadian-based service and support for every product we distribute.

     

    Every day our team comes to work excited to tackle real-world challenges, conceive new ideas and develop groundbreaking, innovative solutions — to make a difference for our customers, our business partners, our colleagues and our company.

     

    We’re proud of the difference we make for our customers and our business partners, and in the communities where we live and work.

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