Canon Canada Inc.

  • 2018-4928

    Job Location CA-BC-Vancouver
    Posted Date 1 month ago(3/20/2018 2:32 PM)
    Job Title
    Technician IV, Service
    Category
    Service & Customer Support
  • Overview

    Service Technician

     

     

    Ready to work for a digital imaging leader?

    At Canon Canada, we’re guided by kyosei – our corporate philosophy meaning “all people living and working together into the future.” Since 1973 we’ve done just that, working together to become leaders in business and consumer imaging equipment and information systems. 

    As a global company, our reputation is built on our ability to meet the needs of our employees and our business partners. We pride ourselves on technological innovation, excellence and harmony with our environment, and strive to be innovators who deliver exceptional solutions and great customer experiences.

    Canon continues to be the preferred choice for technology and services that enhance the lives of people and drive business performance, all supported by our extensive, award winning line up.

     

    We currently have a Service Technician opportunity available in our Vancouver branch.

    Responsibilities

    Responsibilities: 

     

     As a Service Technician you will be providing superior customer service to Canon clients by servicing, maintaining and cleaning equipment in an efficient and timely manner.

     

     

    Your Key Objectives

     

    • Installing copier, facsimile, multi-functional and colour equipment at customer sites.
    • Performing equipment service on a required basis within specific time parameters.
    • Responding to customer calls in a prompt and efficient manner.
    • Completing preventative maintenance according to regular schedules.
    • Maintaining all Company tools and materials, including an accurate inventory of parts.
    • Communicating with the Supervisor regularly on all aspects of service.
    • Completing required service and equipment performance reports as required

     

    Qualifications

    Qualifications:

    • Minimum 2 years of field service experience
    • Graduate of a post secondary technical/technologist course in electronics
    • Complete understanding of customer satisfaction
    • Excellent time management and communication skills
    • Proficient technical skills and aptitude, including electro-mechanical
    • Good computer skills and literacy
    • Experience with network connectivity preferred
    • Ability to work efficiently with minimal supervision
    • Possess a valid drivers license and reliable transportation
    • Some travel will be required occasionally

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

      

    Come and join our team as we work to take Canon to the next level!  We offer pay-for-performance, generous benefits and exceptional career growth with a global company. 

     

    If you are among the most suitable for the position, we will be in touch with you shortly to take your interest to the next level. 

     

    Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at accessibility@canada.canon.com or via phone at 1-855-531-3850 or 905-863-8713

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