Canon Canada Inc.

  • 2017-4742

    Job Location CA-ON-Toronto
    Posted Date 2 months ago(3/5/2018 5:19 PM)
    Job Title
    Field Service Technician - Trainee
    Service & Customer Support
  • Overview

    Field Service Technician - Trainee 


    Ready to work for a digital imaging leader?
    At Canon Canada, we’re guided by kyosei – our corporate philosophy meaning “all people living and working together into the future.”  Since 1973 we’ve done just that, working together to become leaders in business and consumer imaging equipment and information systems. 
    As a global company, our reputation is built on our ability to meet the needs of our employees and our business partners.  We pride ourselves on technological innovation, excellence and harmony with our environment, and strive to be innovators who deliver exceptional solutions and great customer experiences. 

    Canon continues to be the preferred choice for technology and services that enhance the lives of people and drive business performance, all supported by our extensive, award winning line up.




    As a Field Service Technician you will be providing superior customer service to Canon clients by servicing and maintaining equipment in an efficient and timely manner.


    We’ll trust you to make a big contribution to our team as you develop and grow - your excellent customer service, positive attitude and commitment to doing a good job will ensure success - you will play a key part in helping us excel today and improve tomorrow!


    Key Responsibilities


    • Install, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
    • Performing equipment service on a required basis within specific time parameters
    • Responding to customer calls in a prompt and efficient manner
    • Completing preventative maintenance according to regular schedules
    • Maintaining all Company tools and materials, including an accurate inventory of parts
    • Communicating with the Supervisor regularly on all aspects of service
    • Completing required service and equipment performance reports as required
    • Comply with established operational standards


    To Succeed, You will have:


    • Up to 2 years of field service experience
    • Highly prefer post secondary technical/technologist course in electronics
    • Complete understanding of customer satisfaction
    • Excellent time management and communication skills
    • Proficient technical skills and aptitude, including electro-mechanical
    • Good computer skills and literacy
    • Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions
    • CompTIA A+ and Network+ Certified preffered
    • Experience with network connectivity preferred
    • Ability to work efficiently with minimal supervision
    • Possess a valid driver’s license and reliable transportation required
    • Some travel outside of your region will be required occasionally


    Come and join our team as we work to take Canon to the next level!  We generous benefits and exceptional career growth with a global company.

    If you are among the most suitable for the position, we will be in touch with you shortly to discuss the role in greater detail. 


    Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at or via phone at 1-855-531-3850 or 905-863-8713


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